Worried that the shoes don't fit well and dare not place an order?
Please don't worry.We provide“ Free Returns”. If you are from one of the following 24 countries, and you are not satisfied with the product, you can return the shoes to us for free, and we will refund you the full amount, which is equivalent to a free try-on.
"Free Return "Countries:
Russia, United States, Spain, France, Brazil, Netherlands, Israel, Poland, United Kingdom, South Korea, Germany, Italy, Canada, Australia, Saudi Arabia, UAE,Chile, Ukraine, Japan, Mexico, Belgium, Czech Republic, Switzerland, Portugal
1.Our size is Chinese size ,if you are UK size 5,please choose size 7.5,if you are UK size 6,please choose size 8.5,thank you.
2.As different computers display colors differently,the color of the actual item may vary sightly from picture,please refer to the real picture.
3.Pls choose the size according to your foot length,if the foot is a little wide or instep higher,after confirming your size,pls choose one size larger
Platform Sandals For Women Summer Gold Bow Knot High Block Heel Fashion Sexy Luxury Brand New Shoes 2022 Trendy Ankle Strap
Attention Please :According to the length of your feet ,not the length of the shoes.
Our product size standard :
size 4 =Chinese Size 34=220mm (bare feet length)
size 5 =Chinese Size 35=225mm (bare feet length)
size 6 =Chinese Size 36=230mm (bare feet length)
size 6.5=Chinese Size 37=235mm (bare feet length)
size 7.5=Chinese Size 38=240mm (bare feet length)
size 8.5=Chinese Size 39=245mm (bare feet length)
size 9 =Chinese Size 40=250mm (bare feet length)
size 9.5=Chinese Size 41=255mm (bare feet length)
size 10 =Chinese Size 42=260mm (bare feet length)
size 10.5=Chinese Size 43=265mm (bare feet length)
Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-3 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Shipping Time & Shipping Fees
United States, Australia, Canada, New Zealand:
Standard Shipping (8-15 business days) - Free(Orders Over USD$59)
Standard Shipping (8-15 business days) - US$9.9(Orders Below USD$59)
Rest of world (238 countries and regions):
Standard Shipping( 8-18 business days)- US$20
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
1. Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.
2. Processing time: In order to guarantee the quality of our products, Dresslia.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
3. Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.
4. In Covid-19 outbreak, international logistics may encounter a 5-8 days delay.
Custom Tax or Duty
Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Dresslia.com.
4) We apologize that military addresses (APO, FPO, DPO) cannot be delivered.
30 Days Return Guarantee
What’s Dresslia’s Return/Exchange Policy?
- Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear and other private products are not retunrnable.
- Dresslia is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and just dislikes the item. Return shipping fees and the shipping fees from Dresslia to customer are at customer's own expense.
- We do not accept returned package without notifying us upfront.
- We do not accept packages returned using COD service.
- Don't return the package to the shipping address on shipping label, we cannot receive the package. If so, we cann't make any refund.
How should I make a return?
1.Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund
- Submitting return request by dropping an email.
- Our customer service will communicate with you in the email, please pay attention to the reply. (Usually will reply within one working day)
- Please return through your local post office to avoid tax when it arrives in our country.
- Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
- Refund will be released within 5 working days after we received the package.
How should I make an exchange?
- Return package first, as steps above.
- Resend will be arranged once we get return info.
Email us at: [email protected]